Our Cancellation and Refund Policy

 

 

 

Cancellation Policy
Prohits.biz believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
• Cancellations will be considered only if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of delivering them.
• There is no cancellation of orders placed under the Same Day Delivery category.
• No cancellations are entertained for those products that the Prohits.biz marketing team has obtained on one off occasions including Meetings, Parties or Special Events such as Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.
• Prohits.biz does not accept cancellation requests for items like delivered hits, links, static pages, software downloads etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
• In case of non receipt of hits or software download, please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 21 days of receipt of the products. For software products, the matter should be reported within 5 days.
• In case you feel that the product received is not as shown on our site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.


Refund Policy
When you buy our services, your purchase is covered by our 30-day money-back guarantee. If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund. We develop and sell marketing packages and marketing software based services that we use ourselves every day and have thousands of satisfied customers worldwide, and our support is second to none. That is why we can afford to back our products with this special guarantee. To request a refund, simply contact us with your purchase details within ninety (120) days of your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are not provided for services delivered in full such as static landing pages, software installation service, installed links and provided knowledge based hosting service. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good. Refunds are normally processed within 21 days period. Please bear in mind that any refunded service will result in withdrawal of that service that may have a negative impact on your website's PR* and SERP**

 

 

 


* Google PageRank is probably one of the most important algorithms ever developed for the Web. PR is based on quality links of the site and Google SE has the only one that has it and other SEs don't have. PageRank is only one of numerous methods Google uses to determine a page’s relevance or importance. 

**While the SERP is all about factors of SEs algorithms and standards

 

What is SERP ??
SERP, short for "Search Engine Results Page", is the listing of results on search engines in relation to a query using one or more keywords that a user has entered. The pages of results that you will see are the SERPs.

Why are SERPs important ??
Whether or not you think that SERPs are important is up to you. If you have a website however, and would like it do well, it is the positioning of your website in the SERPs that should be of prime concern to you. Simply put - if a user can't find your site, how will they ever visit your site ?

 


News

It's true, at last you can now have your cake and eat it by using our Traffic Genie system to get streams of traffic to your website from Facebook, Twitter and YouTube...read more

Prohits.biz announces development of it's own search engine using Google and Yahoo search feeds and sponsored advertising system similar to Adwords...read more

Prohits.biz announces development of it's own search engine using Google and Yahoo search feeds and sponsored advertising system similar to Adwords...read more